Advisory
We think about automation from a business outcome perspective. What are your business goals? How can combining automation technologies from each of these categories help you accelerate achievement of these goals? We can help.
We are the go-to, independent intelligent automation strategy and implementation partner globally. Big enough to deliver, small enough to provide a tailor-made and personal experience.
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Wherever you are, we push you further. Our robust automation methodologies weave in change management capabilities and digital enablement to empower your success. We help you on all steps of your intelligent automation journey with our 5 D’s.
Using automated process discovery tools, such as process and task mining, as well as our seasoned process analysts, we’ll have you a business case ready in just a few weeks, for your RPA opportunities, and more as we assess for all manner of intelligent automation capabilities.
ISG works with you to develop your technical and operating strategy – and to launch your automation center of excellence. We ensure you’re ready to scale, by validating any software, provisioning infrastructure and continuing to educate and train your organization.
ISG has a variety of services to assist you on your Bot-building journey. We can either build for you, or teach you how to build your own, or even a bit of both, as well as operate and maintain all bots for you via our Bot support. Whatever your needs, we have you covered.
Beyond coding, creating and extracting the value from your Bots requires a whole different skill set. ISG helps you repurpose staff to higher value roles and plan your automations to digitally transform the business. ISG knows the pitfalls to avoid, ensuring you scale successfully.
Our digital enablement platform brings together training and upskilling of your developers, plus code quality checking, to ensure bot build standards are maintained. Leverage our ability to help you migrate your processes from one RPA software to another.
Check out our Citizen Enablement Platform
ISG Automation can guide you through the hurdles of adoption, ensuring the optimal future state with best-fit technologies. ISG Automation tailors programs to specific your business needs and helps you build governance that works inside the culture of your enterprise.
ISG AUTOMATION PARTNERS
We are a top-tiered partner of the major hyper automation software vendors, enabling board-level conversations with our 800+ clients
ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.
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Learn MoreIntelligent automation is now a mainstream technology spanning across enterprise portfolios. The evolution of RPA platforms in the past decade has been astounding, and the technology is now a vital constituent for driving digital business transformation. Core RPA characteristics are being integrated into platforms for building advanced products and capabilities. These platforms converge proprietary capabilities, emerging technologies and third-party solutions to develop a unique value proposition. This continuously evolving category acts as a differentiator and is one of the significant developments in the software vendor market.
We compare intelligent automation service providers and technology vendors for their solutions & services and position them based on current portfolios and outlook. This comparison has been done across 5 quadrants: Intelligent Business Automation, AI for IT Operations, Conversational AI, Intelligent Document Processing and Process Discovery and Mining.
Often during the complete transformation of business processes, it is difficult to convince employees and external parties to stay on board with the transition. Leverage our market and provider insights to find the right provider for you that can assist with end-to-end business process transformation.
Global trends in conversational AI market include:
Read ISG's report to compare solutions and providers.
Intelligent automation combines robotic process automation (RPA) with artificial intelligence (AI), cognitive optical character recognition (OCR), machine learning (ML), natural language processing (NLP), advanced analytics and other digital technologies for improved productivity, data accuracy and customer experience, alongside reduced costs. Compare solutions and providers in this detailed report.
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