Supplier & Contract Management

Unleash the full strategic value
of your sourcing relationships.

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Top 5 Third-Party Risks for Organizations

Any use of third parties introduces an increased level of risk, a risk that needs to be managed on an ongoing basis.

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How can you capture the full value of your supplier relationships, from day one?

You've put major time and resources into choosing the right suppliers and crafting complex agreements. Now you have to make sure you're getting the performance and service quality you're paying for. Inadequate contract management can lead to serious deterioration in both. We call it value erosion, and it can cost you as much as 15% to 30% of total contract value.

We not only help recapture this lost productivity, but also uncover more value in your supplier relationships, working with you to supercharge your vendor management organization and free your teams up to do what they do best—focus on strategic opportunities to expand and enhance your contract portfolio.

Learn more about our Vendor Management Office as a Service capabilities.

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  • VMO as a Service
  • Supplier & Contract Management Strategy
  • Contract and Procurement Support Services

Solutions designed using decades of sourcing experience and input from leading global companies. 


blue chip clients




contracts managed


total contract value under management
up to


increase in contract compliance within first year of operations

A proven supplier and contract management framework, tailored to your business.

It can be tough to coordinate the processes, systems and people you need to manage a large portfolio of contracts. Many businesses need outside help with this. 

ISG provides a unique combination of business services industry knowledge, contract expertise and automated technology. We aim to help you optimize every aspect of your supplier and contract management life cycle.

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Capabilities from design through delivery
  • Program strategy and design
  • Negotiating and contracting tools
  • Supplier performance analysis and optimization
  • Market intelligence and benchmark data
  • Continuous third-party risk assessment and management
  • Managed services and fully outsourced solutions

Results you can achieve rapidly, and sustain for the long term.

Gain a better understanding of your contract portfolio and use it to improve performance and service quality.

reduce spending

Reduce spending

Avoid the slippage, overages and inefficiencies that typically undermine contract performance.

improve supplier performance

Improve supplier performance

Quickly and efficiently address problems and collaborate and innovate together to head off new ones.

mitigate third party risk

Mitigate third-party risks

Fully understand suppliers’ solutions, business models, risk exposure and position in the marketplace.

maximize resource value

Maximize long-term resource value

Capture the full value of your supplier relationships, and sustain—and even improve—that value over the long term.

A powerful combination of expertise, insight and automation.

We know about contracting and the complexities involved with managing a multi-supplier ecosystem. We have seen a lot in our 20 years of sourcing and managing $475 billion of enterprise-supplier transactions. 

Our unmatched, hands-on experience gives us insight into supplier relationships and contract management you can't get anywhere else. It's our mission to use that experience to ensure you get complete clarity and full value from all your sourcing relationships. 

How do we deliver it?

team of specialists
A team of sourcing specialists, business strategists, contract experts, and data analysts with an intimate knowledge of your supplier ecosystem.
access to data
Access to ISG’s unrivaled sourcing industry data derived from hundreds of deals and contracts and our industry-leading trend and competitive research.
easy to use platform
An easy-to-use automated platform that gives our analysts and your teams a complete, real-time picture of your supplier agreements and relationships

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ISG GovernX®

ISG’s Supplier & Contract Management solutions are supported by GovernX, our world-class, end-to-end managed service and lifecycle management SaaS platform. GovernX provides our analysts and your teams with the real-time, AI-powered data necessary to manage complex contract portfolios effectively, and get the greatest value out of your supplier relationships.

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ISG GovernX
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