Howard Davies is a Partner with more than 25 years of experience in sourcing, operational management, automation and benchmarking of IT and business services. He is currently responsible for the Retail, CPG, Travel, Transportation, Oil and Gas sectors in the UK.
In a global marketplace that is constantly changing as trends emerge, evolve and then quickly expire, retailers must work hard to win and maintain the loyalty of mercurial buyers. Digital innovations are emerging in a wide range of areas. As retailers capture more data about what shoppers are purchasing, they can tailor product assortments to match what their shoppers are looking for. Food retailers are working to create “the supermarket of the future,” combining technology, personalization and local interest. Stores are evolving in ways that meet consumers’ increasing desire for health and convenience.
ISG can help your company assess its current state and design and manage sourcing strategies that lower operating costs, strengthen internal controls and improve overall performance so you can focus on attracting and keeping new customers and building your market share.