Index Insider: Enterprises Re-evaluate Cloud Ecosystem to Align with AI
Global XaaS bookings dipped 11% during 2023. This was a sign of a maturing cloud market.
Leaders of colleges, universities and academic medical centers face the extraordinary challenge of guiding institutions toward their missions even as they are buffeted by the external and internal forces of change: new business models, changing demographics,
shifts in funding and an onslaught of regulation.
ISG understands these challenges because our experienced team of experts has been guiding higher education and academic medical center clients to successful outcomes in this environment for years. We deliver data-driven analysis and specific, actionable
recommendations to clients looking to enhance recruiting and retention, improve the patient experience, transition to more effective and efficient service delivery or move enterprise applications to the cloud.
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Learn MoreWe deliver data-driven analysis and specific, actionable recommendations to institutions of higher education looking to enhance recruiting and retention, improve the student experience, transition to more effective and efficient service delivery or move enterprise applications to the cloud.
Enterprises are required to expand their service management capabilities beyond IT to a more comprehensive, enterprise-wide perspective – leading to a shift in focus toward enhancing legacy ITSM solutions to ESM implementations. Enterprises now consider ESM as a long-term strategy that will have a significant impact across several business areas in the coming years.
Although most organizations have already been using data analytics in some form, several lacked the necessary skill set and expertise to deploy a holistic strategy for better managing their data. We compare services and partners in four key areas: data science, data engineering, infrastructure and cloud integration and data lifecycle management.