ISG Digital Dish Episode 3: Know Thyself

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Despite what many people think, personality type is a more accurate indicator of how we handle change than age. Understanding our character and how we instinctively react to change, including the way it affects our confidence, our stress levels and our tolerance is especially important right now. The need for self-awareness has never been greater as we each grapple with a “new normal” and what it means for us. Being self-aware – and leading with that awareness of self – increases our ability to handle new situations, adapt to change and seek or even create new opportunities for ourselves. Tammie Pinkston, Director of Organizational Change Management at ISG, joins host Jeanne Cuff to explore the personal and professional change-related challenges posed by the COVID-19 pandemic and how to handle the ongoing uncertainty. Listen in as they discuss what leading with self means and how doing so can help develop key leadership qualities.

 


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Meet the hosts

Lois Coatney

Lois Coatney

What she does at ISG

Lois Coatney has been the ideal guiding advocate for her Fortune 500 clients, whom she has consistently helped get the most value out of their service providers and supply bases. That’s because, for more than two decades, Lois was the service provider. Today, as Partner and President EMEA Sales and Consulting, she is central to driving the firm’s revenue and growth.

Past achievements for clients

Throughout her career, Lois has advised clients on the operating models and organizational designs that will enable them to work most effectively. She brings that experience to her current role, where she considers how the firm can put its best foot forward to sell its services across the European market. Pairing her expertise in contracting and supplier management and her deep understanding of clients’ needs with the unique breadth and depth of ISG capabilities, Lois works to strengthen client relationships and enhance the firm’s offerings.

Jeanne Cuff

Jeanne Cuff

Jeanne Cuff is an Associate Director in the Governance Services-Managed Services organization who brings a broad set of experiences to support ISG clients. Jeanne has over 20 years of senior leadership and consulting roles in operations, human resources, network and SaaS.

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